Your satisfaction is our first priority here at WENHOME. That’s why we’re pleased to offer a limited warranty that covers defects in material or workmanship on all new WENHOME products.
It is highly recommended to inspect all product components upon arrival. Please keep the original packaging until the products are well assembled and inspected.
What does this warranty cover?
All height – adjustable desks purchased include a 2-year warranty for the frame, motor and other mechanisms, and a 2-year warranty for the controller and switch, electronics.
How to obtain warranty service?
This warranty applies solely to the original purchaser and is non-transferable. Only consumers purchasing WENHOME products from authorized WENHOME retailers or resellers may benefit from our limited warranty.
How to raise return and refund requests?
Return and refund requests are accepted via following methods:
- Sending emails on our Contact Us page
- Use our Facebook online customer service
- Text to our mobile service at 1 (647) 525 9959