WENHOME Return Policy
30 Day Trial and Return Eligibility
At Wenhome, we are dedicated to addressing any questions or concerns you may have. Your satisfaction is our priority.If our best efforts do not meet your expectations, you can easily return the product for a full refund. Most Wenhome products are eligible for free trial and can be returned within 30 days.The items must be in like-new conditions with the original packaging.
Items eligible for return or exchange only unused:
• Pet Feeder with Camera
• 4L Pet Feeder
• Nutrispin 6 Meal
• Ubi Smart Litter Box
• purr Litter Box
• Smart Cooking Robot
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective,
damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Customers are responsible for the return or exchange shipping cost. You can return in person or use your own courier. There will be NO restocking fee or any other hidden fees.
Refunds will be initiated to the customer after 7 days of receiving and inspection of the returned goods.